Shipping Policy
Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- Customers will receive an order confirmation email upon successful placement of an order.
Shipping Methods and Delivery Times:
- We offer standard and expedited shipping options.
- Standard shipping typically takes 5-7 business days.
- Expedited shipping options are available at an additional cost and usually take 2-3 business days.
Shipping Rates:
- Shipping charges are calculated based on the weight of the order and the destination.
- Shipping costs will be displayed at checkout before payment is made.
International Shipping:
- We ship to select international destinations.
- International shipping times and rates vary depending on the destination.
- Customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website or the carrier's website.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date.
- We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
Contact Information:
- For any questions or concerns regarding shipping, please contact our customer service team