Shipping Policy

Order Processing:

  • Orders are processed within 1-2 business days after payment confirmation.
  • Customers will receive an order confirmation email upon successful placement of an order.

Shipping Methods and Delivery Times:

  • We offer standard and expedited shipping options.
  • Standard shipping typically takes 5-7 business days.
  • Expedited shipping options are available at an additional cost and usually take 2-3 business days.

Shipping Rates:

  • Shipping charges are calculated based on the weight of the order and the destination.
  • Shipping costs will be displayed at checkout before payment is made.

International Shipping:

  • We ship to select international destinations.
  • International shipping times and rates vary depending on the destination.
  • Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or the carrier's website.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date.
  • We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Contact Information:

  • For any questions or concerns regarding shipping, please contact our customer service team